Founded in 2007, Cougar Communications is a close corporation specializing in fibre optic fusion splicing, OTDR diagnostics and repair. Our range of services includes the supply and installation of IT network & Telephone cabling, fibre optic accessories and hardware, site-auditing and reporting.
We recognize that without customers, we would not have a business and the customer is accordingly, the reason for our company’s existence & our employment.
We therefore totally commit ourselves:
- | To identify with our client current and future needs, by providing a product & service that meets the customer requirements with an aim of exceeding customer expectations |
- | To create and maintain the internal environment in which people can become fully involved in achieving the company’s planned objectives and targets |
- | To create, maintain and control operational processes by ensuring that resources and activities are effectively managed to achieve the desired result |
- | To continually improve the effectiveness and efficiency through measurement and evaluation |
- | Analyse systems and procedures to ensure that factual and effective decisions are made |
- | Conduct business with our clients in a manner that is mutually beneficial and which enhances the ability of both of us to create value. |
As an owner-operated company, Cougar Communications is able to guarantee workmanship of the highest standard, thus ensuring that the customer receives a solution that is cost-effective, reliable and ergonomic. We are driven by the desire to become the preferred service provider in our area of expertise.”